All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 7 days of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Yes, we offer 14 Day Risk Free Money Back Guarantee on all our products. We want you to fall in love with your new piece. If you are not completely satisfied, please inform us within 14 days for a full refund.

A refund request can be submitted within 14 days after the purchase is made.

Our 14 Day Risk Free Guarantee qualifies you for a full refund of your purchase price.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Shipping Marble Decor and Furniture can take 5-10 business days.

Rugs can take 3-5 business days

Shipping rates vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for orders $500 and above. From time to time we run Free Shipping promotions. Subscribe to our newsletter to be the first to know.

We ship to all of New Zealand.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.